SexToy.com
The Largest Affiliate Program in the Industry, paying over $10,000,000 in Commissions to participants since 1996.

General Questions

What are the benefits of the program?
  • MyFreeWebsite.com offers the longest running affiliate program in the industry with a proven record and has paid over ten million dollars in commissions to participants since 1996.
  • International Shipping for non-USA stores.
  • Get your own adult product and video store for 100% FREE.
  • We run the site, process orders, ship, and handle customer service so all you have to do is market your store and make sales.
  • We are the largest adult product store in the world with over 40,000 non-video adult products.
  • We are also one of the largest DVD and Video on demand providers with over 40,000 DVD's and over 100,000 videos on demand.
  • Choose a store type: Standard, Gay, Fetish, Straight, and more.
  • Use our Seasonal Themes such as Christmas, Halloween, and Easter.
  • Hundreds of professional promotional banners provided for marketing.
  • Put your store under your own domain or sub-domain.
  • Customize your store with colors, logos, side bar, top menu links, featured products, and product sliders to create your own unique brand.
  • Make your own custom pages, upload your own images, paste in videos and scripts.
  • Fine tune your site using your own CSS codes.
  • Use our Data and Custom RSS Feeds to build your own site from scratch.
  • Track your sales in your Control Panel, and track your visitors using Google Analytics.
  • Receive up to 25% commission. New affiliates earn 20% commission upon sign up. Higher rates based on performance.
  • SEO Guide on "How to Make Money selling Adult Sex Toys" and "Guide to Search Engine Optimization" (PDF).
  • Monthly Payments via check, paypal or ACH direct deposit to your bank.
  • Create Wishlists for Cam Sites, Porn Stars Sites, Dating Sites and Customers.
  • Add multiple Affiliate Codes to create Multiple Stores.
  • Active Affiliate Forums where you can ask questions to seasoned Affiliates.
  • Dedicated affiliate manager to answer your questions quickly and efficiently.
Why is it free?
It doesn't cost us anything to generate a store for you. Then, if you bring in sales, we both make money. So it is a win/win opportunity.
Do I have to deal with customers?
Yes, you need to market your store to prospective customers. We handle all after sale services such as shipping questions, product questions, or order discrepancies.
Do I need my own website or domain?
No. Once you sign up for an account, your free online store is built automatically with your custom code, which looks exactly like the default site: http://www.sextoyfun.com. You do have the option of getting your own domain and loading your store under it if you wish. We recommend this option if you want to show up in search engines like Google. See further in the FAQs under What is the "A" Record and how to I redirect my site? for more information. Alternately, you can sign up and use your unique affiliate code to promote our branded stores: Sextoy.com or Sextoyfun.com.
How much will I make?
We pay our top affiliate over $50,000 per month! But most people who sign up never bring in even one sale. So it is entirely up to you how much you make based on how and where you market your site and how much time and work you put into it. Our default store is optimized for sales and conversions, so spending your time promoting your site is key.
What about payments?
Commission payments are paid after the 15th of each month, provided you make sales. Payment methods include ACH direct banking (recommended for US affiliates), PayPal (recommended for International affiliates) and by check.

ACH direct banking is free and usually takes 3 business days for your money to be deposited. Deposits are from Convergence. A $3.50 return fee will be charged to your commission balance for rejected payments due to an error in account or bank routing number.

PayPal is free and is deposited into your PayPal account the same day.

Checks: Minimum check value is $25, with a $1.75 processing fee deducted from your commission payment.

To set up ACH or PayPal, log in to your Affiliate Account. Go to Manage Account >> Electronic Payments and add your information for either ACH OR PayPal (not both). Your PayPal ID is your PayPal email address.

*Please DO NOT delete your address and contact information as you will need this information to log in, and so we can verify your account.
Do you have an Affiliate Referral Program?
The Affiliate Referral Program has been discontinued. We found that it took hundreds of sign-ups to get a very small amount of referral commissions.

If however, you are able to sign up large affiliates or have a plan to get thousands of signups, let us know! Otherwise, you are much better off targeting your energy toward getting sales.

Also, you can remove the "become an affiliate" link from your site in the Control Panel under Customization >> Layout, Links and Tracking >> Show Affiliate Links: NO.
Do you have Promo Codes for Discount?
Yes, we have Coupons available in the following denominations:
  • Fixed Amounts:
    • $5 off ($25 Minimum Order)
    • $10 off ($50 Minimum Order)
  • Percentage Amounts:
    • 5% off (No Minimum)
    • 10% off (No Minimum)
    • 10% off ($100 Minimum Order)
    • 15% off (No Minimum)
    • 20% off (No Minimum)

The maximum value of a coupon is 20%.

Coupon usage is deducted from affiliate commissions. So, if you created a coupon for 20% off, then you would only make 5% on a Tier 1 product sale and $0 on a VOD or DVD sale (Tier 2).

For a $10 off coupon (on $50 or more), $10 would be deducted from your commission on the sale, so instead of $12.50, you'd make $2.50 on the sale.
Do you offer Gift Certificates?
Yes we do. They are currently available in $25, $50, $75 and $100 denominations. Here are the guidelines:
  • Limitations
    • Gift Certificates cannot be used to purchase other gift cards.
    • Gift Certificates cannot be resold or reloaded, or redeemed for cash.
    • Gift Certificates balances cannot be transferred to another account.
  • Redemption
    • Gift Certificates can only be used on this site. They are not available for use on any other web site or physical store.
  • Loss
    • At the time of purchase, the purchaser will be transferred title of the gift Certificates (after order approval). From that moment on, the purchaser is responsible for the Gift Certificate. This website, or CNV.com, Inc is not responsible if your Certificate is lost, stolen, destroyed or used without your permission.
  • Dispute Resolution
    • Any dispute that in any way relates to our Gift Certificates will be adjudicated in any state or federal court in Los Angeles County, California, and by purchasing or using a Gift Certificate from this website, you consent to exclusive jurisdiction and venue in such courts.
  • Fees
    • Gift Certificates do not expire, and have no maintenance fees.
Are your DVDs viewable worldwide?
Our DVDs do not have any regional coding, so they can be viewed worldwide.
What is the difference between the Affiliate Program and the Wholesale / Dropship Program?
Wholesale vs. Affiliate

The Wholesale and Affiliate Programs are two different business models.

AFFILIATE PROGRAM

Our Affiliate Site is at: myfreewebsite.com

Highlights of the program include:

  • The longest running, most successful affiliate program in the adult industry with a proven record.
  • 100% Free.
  • You get your own free customizable website when you sign up.
  • Commission rates: Earn 20% on videos and 25% on sex toys.
  • Customize your site with colors, logos, custom pages, side banner, top menu links, featured products and more to create your own unique brand.
  • Ability to load your store under your domain.
  • Cannot set your own prices.
  • You don't have to worry about processing orders, shipping, customer service or anything but bringing your customers to the site and customizing it to look how you want.
WHOLESALE PROGRAM

Our Wholesale/Drop Ship Program is at sextoyclub.com

Highlights of the program include:

  • Largest wholesale and drop shipper for adult products in the world.
  • In business since 1995.
  • Wholesale Prices are 40% to 70% off of retail prices.
  • Drop shipping for as little as $2.75 per order.
  • Perfect for home party reps or people who run brick and mortar stores.
  • Set your own prices.
  • You have to build and pay for your own website.
  • More time and work involved.

As a part of the wholesale program, resellers buy directly from our site at wholesale cost and sell to their customers at the retail price. The reseller pays us for each order placed and the customer pays them. The difference between the wholesale cost and the retail price is where resellers make their money. The reseller has to set their own prices and figure shipping costs into their mark-up. As a reseller, you will need to have your own website and operate it as an independent business. You will set your own retail prices. You will handle your own customer service and sales along with a merchant account for collecting payment for sales from your customers. Unless you have the skills to program your site and shopping cart, you will need a web designer or webmaster to help you. Most of our account holders work with web designers/webmasters or they purchase templated sites that offer their own programmers to set up and program the data feeds and update them on a daily basis. We do not have programmers for hire.

DROP SHIPPING

Drop shipping is when the reseller pays us to ship their orders to their customers directly instead of us shipping a bulk order to the reseller and them breaking it up into individual orders that they then ship themselves.

For both the Wholesale and Affiliate programs, you are responsible for advertising and marketing your business and getting customers to your website.

Account Information

Where do I login to access my account information?
Log in at myfreewebsite.com. This is your Affiliate Control Panel.
I've forgotten my password/log-in code. Help!
Contact us at: affiliates@ordersupport.com. Please include your zip code so we can verify your account and send your login information out to you ASAP.
Where do I find my sales records or stats?
Log in to your Affiliate Control Panel and look under Reports in the top tabs. You can check your sales there which are active for six months. Please remember to download your stats if you want to save them for your files.
How can I tell what I am making for each code/store?
The Reports are broken down by Code under each Tier and you can see the combined sales of all your codes /stores at the bottom.
What does Tier 1 and Tier 2 mean?
Tier 1 refers to all the sex toy and adult products in your store and Tier 2 refers to the DVDs, VOD and Meds.
How long does it take after a sale for the stats to show up?
It takes approximately 48 hours for sales of sex toys to show up in your stats. Please note that Meds may take longer as they are updated manually.
Can I add more than one account?
No. We prefer you keep your Affiliate Codes under one account. However, you can create as many affiliate codes as you like to make separate stores. To do this go Manage Account >> Affiliate Codes and add your new codes.
Can I change my Affiliate Code or delete my account?
You cannot change or delete an Affiliate Code once it has been made. You can however create a new one and use that, ignoring the old one. See above.
How do I allow my customers to make telephone orders with my code?
Find information about ways to order here.
  • Order by Phone:
    • Before calling, you must know the product numbers you want to order.
    • 1-888-P-SEXTOY, 1-888-773-9869
    • Tell the operator your priority service code is: [Your Affiliate Code here] on your site.
    • Make the operator read everything back to you to make sure they don't make an error.
    • Live operators are available 24 hours per day 7 days a week.
On the Bring Back Your Vigor / Meds site my affiliate code is missing when I click the links. How does it record sales?
Your affiliate code is stored in the session at that site as a cookie, not in the URL.
How do I contact Affiliate Support?
You can reach us at: affiliates@ordersupport.com. Please allow two business days for a response.

Shipping Questions

Why are products shipped separately?

Your store is like a giant marketplace with over 100,000 products at one online location, all coming from almost 100 different unique vendors, much like Amazon.com, the most successful shopping marketplace online in the world.

Like Amazon.com, we have multiple distributors so orders may ship separately depending on availability of items at a given distributor.

However, if the customer chooses products that can be shipped from the same vendor the cart will adjust the selection to ship from the same vendor, thus shipping items together at a cheaper cost than separately.

What do the Order Confirmations that my customers get look like?
Here is a copy of our Order Confirmation:

Dear FIRST LAST,

Your Invoice Number is: M########>

To track your order please go to http://www.sextoyfun.com/track.php?a=affiliatecode

Shipping To:
First Last
Street
City, State ZIP
Country

Contact E-Mail: customer@email.com
Contact Phone: 555-555-1212
We are shipping the following order:

All products are shipped discreetly in a nondescript cardboard box.
If you paid by credit card, your card will be charged by Convergence, Inc.

What is your returns policy?
Our Returns Policy is available here.
Do you offer Wholesale and Drop-shipping?
Yes we do. Visit sextoyclub.com for further details where you can order at Wholesale Prices and take advantage of our Drop Shipping services.

Site Customizations

Where do I go to customize my site?
Log in at MyFreeWebsite.com. This is your Affiliate Control Panel. Click Customization to customize your site.
What are your recommendations for site customizations?

Our largest affiliates do very basic customizations to their sites including putting up a banner and using their own domain.

Our Sextoyfun default store is constantly updated with new information and optimized to maximize conversions. If you decide to build your own custom front page, it would be challenging to build one that converts as well as the default site.

So, we recommend setting up your own domain, putting up a banner and marketing your site.

How do I host my store under my own domain name?
There are two ways to do this:
  • To host your store under your domain name you need to change you're "A" record, by pointing your domain to this IP address 206.145.81.114. This is done where you buy your domain from. See 'What is the "A" Record' below for further directions.
  • You can also host your store under your sub-domain if you would like to have your site feature original content and have a store built in. You would follow the same steps as you would for a domain.
  • We do not support or recommend using iFrames or redirects.
Where can I buy my own domain?
That is entirely up to you. We recommend GoDaddy.com.
What is the "A" Record and how to I redirect my site?
Most Domain Providers (the site where you bought your domain) have similar methods of changing "A" Records, although their interfaces may look different. Additionally, your Domain Provider should have FAQs and/or email support to assist you in changing your "A" Record. For our demonstration, we'll show you how to change your "A" Record on GoDaddy.com.
  • Log in to your Domain Provider (GoDaddy.com).
  • Choose My Products under the My Accounts TAB. This will open a page with your Domains on it.
  • Choose the Domain you want to use for your store. This will open a new window: your Domain Manager.
  • Look for DNS Manager and click the "launch" link. This will open your DNS settings and the place to change your A Record. You should see something like this:
  • Hover over the numbers and click. This will open up a space to change the number of the IP address.
  • Edit that number to 206.145.81.114. You can do this with cut & paste to ensure the number is correct.
  • Click outside the box to close it.
  • Scroll to the bottom of the page and click SAVE ZONE FILE.

A Pop-up window will appear:

CONFIRM: You are about to modify your existing zone file. Are you sure you want to save your changes?
Click: OK

A Confirmation Pop-up will appear:

ZONE FILE SAVED
Your changes have been submitted.

These changes usually take 1 hour. However, it may take up to 48 hours for these changes to take effect. These time frames are estimates and not guaranteed.
Click: OK

If you have trouble changing you're a Record for your domain, there should be trouble shooting articles in the help section of your Domain Provider to show your how to do this, or you may need to contact your Domain Provider for help. Do not redirect your site. You need to change the A Record instead.

After you have changed your "A" Record at your Domain Provider, follow these instructions.

  1. After you have re-directed your domain to 206.145.81.114, then log in to your Affiliate Control Panel : MyFreeWebsite.com.
  2. Go to your Customization >> Your Domain Name and enter your domain in the field provided. Do not include the http:// only use: www.mydomain.com.
  3. Next, under Customization >> Site Settings you will want to put your entire URL including http:// in the Custom Home URL.

This will allow your domain to appear at the top of the browser for everything except the checkout process.

Where can I get help designing my own site with my own content?

We offer a Customization Guide that you can use to learn how to customize your store. This is a PDF provided under Resources.

If you don't feel like you can customize your site by yourself, don't have the resources or time, we offer paid custom design services. Email Domina at affiliates@ordersupport.com for a free quote.

Where can I get a custom banner made for my site with my own branded logo?
Again, we can create a custom logo for you as a paid service. Prices range between $75-$120. Email Domina at affiliates@ordersupport.com for a free quote.
How do I upload my own banner?

Log in to your account to access your Control Panel. Go to Customization >> Site Settings. At the top you will see a place to Upload Your Banner.

First DELETE the default banner. Then an upload button will appear so you can upload your own banner. Click SAVE. Make sure the original SexToyFun banner is also removed from the customization box in the Site Header.

Do you offer paid design services?
Yes we do. Please send an email to Domina at affiliates@ordersupport.com for a free quote.
How do I set my store back to the default?
Log in to your account to access your Control Panel. Click Customization >> and click Reset (last TAB in RED). Make sure you absolutely want to do this, as you can't change it back.
Where is the 18+ verification landing page to link to before customers click into our site?
Log in to your account to access your Control Panel. Click the Customization >> Layout, Links and Tracking. You can turn your Warning Page on or off from there.
How do I create a meta tags?

Log in to your account to access your Control Panel. Click the Customization >> Site Settings >> and place your Meta Tags in HTML Header Meta Data. You can also place your google-site-verification code here as well.

An example of a meta tag is:


You can also insert meta tags under Customization >> Customize Homepage in the boxes provided without the HTML.

Meta Keywords: adult, sex toys, vibrators, dildos

Read more about Meta Tags here in the forums.

How can I track how many customers/visitors my site is getting?

We recommend using Google Analytics. There is a box in the Customization >> Layout, Links and Tracking at the bottom of the page to place your Google Analytics Account Code.

The code should look like this: UA-XXXXXXXX-X.

Do not paste the whole script, just the code.

Can I delete products?
You cannot delete products, but you can create your own content pages and decide what you would like to link to or recommend.
After adding my own footer the default footer links 'about us', 'your privacy', 'contact us', '2257 Compliance Statement', and 'Verify' banners are gone. How do I put them back?
By putting in your own footer, you have replaced the default footer with the links. To put them back you would need to get the HTML code from the sextoyfun.com site and place that in your footer. You can view the code by Viewing Page Source.
How do I add a Wishlist?
Please contact affiliates@ordersupport.com so we can set one up for you. Also, you need your domain set up before we can turn your Wishlist on for you.

Advanced Site Customizations

Can I replace the main page with my own that I create myself?
Yes. Please refer to the Customization Guide under Resources to learn how to create a Custom Front Page.
Do you have a Customization Guide to help me customize my site?

Yes. You can download the Customization Guide (PDF file) under Resources in your Control Panel. Please refer to this for all your customization questions. If you need help clarifying something, email us.

Customizations you can make include:

  • The ability to set up Your Store on your Own Domain.
  • Inserting Custom Header, Footer and Banner without changing default page.
  • Meta and Title Tags for Search Engine Optimization (SEO).
  • Age Verification Pages.
  • Custom Colors.
  • Incorporate your own Custom Pages using an easy to use WYSIWYG (What You See is What You Get) content editor as well as HTML editor.
  • Custom Top Menu.
  • Disable or Enable Sidebar and Top Menu.
  • Change Search Box Style or Disable.
  • Choose which Products or Categories to feature using Featured Category Tools and Tokens.
  • Create Custom Product Sliders for your store or to use on other sites.
  • File Manager to Upload your Own Images.
  • Ability to turn off DVDs, VOD, Meds and Affiliate Links.
  • CSS customizations for advanced web designers.
How do I remove the left navigation bar from my site?
Please refer to the Customization Guide under Resources to learn how to remove the left navigation.
Do you have a sitemap for my store that I can send to Google to search my pages?
We don't support sitemaps because there are too many URL's to make a sitemap useful. A sitemap is useful when there are only 50–100 pages or so. We are looking at ways around this for the future.
How can I change the CSS in my store for colors and style changes?
We are currently working on documentation for our CSS syntax. However, you can always override the CSS and put in your own colors and styles in the "CSS Override" box under Customization >> Colors & CSS at the bottom of the page. Please note this is only for those with advanced knowledge of CSS and HTML.
What are Data Feeds or XML files?
You can find Data Feeds and XML files in your Control Panel under Resources. Data Feeds and XML files contain all of our product feeds that are updated daily. They are used when you are building your own website from scratch. These are only useful to website programmers who would know how to implement them.
Do you have an XML script which affiliates can use to parse your XML file(s)?
Sorry, we don't provide sample code—our libraries are far too numerous for our staff to maintain. The XML files are easily parsable in Perl using the XML::Simple CPAN module.
How do I use Data Feeds to create my own store?
Use our feeds to get all the data to build your own store, then use our "Add to Cart" links so that you use our shopping cart. Remember you can customize the look of our Cart page. If you want your own shopping cart, you need to go to SexToyClub.com and use the Drop shipping Program.
How can I use tokens?
Please download the Customization Guide (PDF file) under Resources in your Control Panel to learn more about using tokens.
How do I use my own Favicon?

Here is a tutorial for creating Favicons.

Once you have created the Favicon you will need to upload it to your File Manager under Custom Content. Then click the Favicon icon to see the entire URL. You will need to cut and paste the URL into a text notepad. Then paste the code like the example below with your URL to your image into the Header, under Customization >> Site Settings >> Site Header.

 

 

What are the Custom Product Slider and Featured Products & Slider used for?

Both the Custom Product Slider and the Featured Products & Slider are tools that can be found in your Control Panel under Custom Content.

The Custom Product Slider can be used to place a product slider on another site that you own to promote specific products with and works like a sliding banner of products. You can customize it with a variety of settings to suit the design and color scheme of your site. Once customized and you UPDATE THE CODE, you can copy and paste the code into the HTML section of any site. You can also use this code to paste in your Custom Front Page or Custom Pages using the HTML feature. Please refer to the Customization Guide for further instructions.

The Featured Products & Sliders can be used to place featured products and / or a custom products slider on the front page of your store. To use the Featured Products you need to pick products and place their SKU#'s in the required box. Save these products and they will appear on your front page where the default Featured Products used to be. The Featured Products Slider will place a product slider by category on your front page. Name your slider, choose and category and save. The slider will then appear on your front page. Please refer to the Customization Guide for further instructions. Note that these tools can also be used with tokens.

Marketing Tools

How do I market my site?

We suggest reading everything you can about SEO and Adult Website Marketing. Please check out the Affiliate Forums to find many adult marketing links, resources and articles.

We also offer Sextoy Dave's SEO Guides: Guide to Search Engine Optimization (PDF) and How to Make Money with Our Affiliate Program FREE to affiliates who sign up at MyFreeWebsite.com.

Where can I access banners for my site?
You will find banner images in the Affiliate Control Panel under Resources. Additional banners may also be found here.
How do I resize the banners?
You can use this online image editor.
How can I put my logo on these banners to brand them as mine?'

This photo editor is very good: http://pixlr.com/

We also offer paid banner design services. Contact us for a quote.

Is it possible to sell your products on Ebay or Craigslist by linking back to my store?
Yes, you are free to market your site anyway you like as long as it is legal!
Can you recommend a Printing Service for business cards and flyers?

Blue Ink Monkey Printing Services - http://blueinkmonkey.com

High quality, full-color printing available to all "SexToyFun.com" affiliates including business cards, flyers, brochures, catalogs, postcards, rack cards, letterhead, envelopes, etc. Please use this promotional code (TYUXL0NFVW) to save an extra 5% off all printing projects with standard shipping times (does not include our business card special). You can use our design studio to prepare many of your projects if needed (all done online).

Click here for our Business Card Special.

Click here for our Brochure/Flyer Special.

Resources

Visit the Affiliate Forums
Download our FREE SEO Guide (PDF)
Add a Wishlist to your store
Read our Affiliate Tutorials
Download the Customization Guide (PDF)
Read our SEO Article: How to make Money with Our Affiliate Program.
Check out the Custom Design Techniques in the Forum.
HTML Resources
Photo/Graphics Editor
Language Translation Services
Recommended Domain Hosting Sites
Marketing Resource Sites
Adult Industry Sites
SEO Tools